Job Details

Digital Customer Support agent

About

Description

CLS Human Capital Specialists is seeking a Product and Support Expert (Technical Support Agent) for a leading medical software and technology company based in Pretoria East. This role is responsible for providing first-line remote customer support to the company’s USA-based customers.

Responsibilities

  • Sales Support(30%) Handle inbound sales inquiries and process orders where applicable Upsell additional products to existing and potential customer
  • Provide customers with product information and training Maintain a high sales conversion rat Customer Support (30%) Respond to customer inquiries via calls, emails, live chat, and video calls
  • Troubleshoot technical issues and assist customers with setup and usage

Qualifications

  • Matric 2 years in Customer Support and Troubleshooting (or in a role requiring similar skills as listed herein) Customer Satisfaction Certificate

Application instructions:

  • Apply now!

Hiring organization

Hiring organization image

CLS Human Capital Specialists

Employment Type: Grade 12

Job Location: Pretoria, Gauteng

Base Salary: R12 000

Closing Date:

Apply Now

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